📋 Store Policies & Important Information

💖 Welcome to Betty Scoops 4 Fun!

Thank you for supporting our family business!

Every Betty Scoops 4 Fun Mystery Scoop is packed by hand with love, care, and excitement. We truly appreciate every order and hope your Mystery Scoop Experience brings a smile to your day.

🎁 How the Mystery Scoop Experience Works

Each Mystery Scoop Experience is exactly that—a mystery!

Every package is filled with surprise items, collectible charms, and exciting possibilities.

Part of the fun is never knowing exactly what you'll receive.

Because every order is different, individual items, colors, styles, and prizes cannot be guaranteed.

🏆 Prize Information

Some Mystery Scoop Experiences include Reward Balls and Special Charms that unlock exciting prizes.

Prize availability may change over time as inventory changes.

All prizes are awarded randomly.

Winning a specific prize is never guaranteed.

For the most current prize list, please visit our 🎁 Betty's Prize Guide.

🚫 No Item Requests or Exchanges

To keep the Mystery Scoop Experience fair and exciting for everyone:

• We cannot guarantee specific items.

• We cannot guarantee specific colors or styles.

• We cannot guarantee specific brands.

• We cannot exchange mystery items after purchase.

If you enjoy surprises, you're going to love Betty Scoops!

🌸 Allergy & Sensitivity Notice

Our Mystery Scoop Experiences may contain products made from a variety of materials and fragrances.

If you or the recipient has allergies or sensitivities, please use your own discretion before purchasing or using any items.

Betty Scoops 4 Fun is not responsible for allergic reactions or sensitivities.

🐶 Pet Exposure Disclosure

Our Mystery Scoop Experiences are packed in a home where pets are present.

While we carefully package every order, we cannot guarantee products are free from pet hair or pet dander.

If you have moderate to severe pet allergies, please consider this before placing your order.

📦 Processing & Shipping

Orders are packed in the order they are received.

Processing times may vary during holidays, promotions, or periods of high order volume.

Once your order ships, you'll receive tracking information by email.

💝 Returns & Refunds

Because every Mystery Scoop Experience is a surprise, all sales are final.

We do not accept returns or exchanges based on mystery item preferences, duplicate items, colors, or prize outcomes.

If your order arrives damaged or you receive the wrong order, please contact us within 7 days so we can make it right.

❤️ Our Promise

Every package is packed with genuine care.

We're a small family business, and every order means the world to us.

Thank you for supporting Betty Scoops 4 Fun and becoming part of our growing community.

We can't wait for you to experience the fun!

With love,

💖 Betty